Privacy Policy
Effective Date: April 24, 2026
1. Introduction
This Privacy Policy explains how NYRE Enterprises LLC ("RosieAI," "we," "us," or "our") collects, uses, stores, and shares information when you use www.rosieai.com and related services ("Service"). By using the Service, you agree to this policy.
2. Information We Collect
Information you provide:
- Name, email address, phone number, and password when creating an account
- Care task lists, schedules, instructions, comments, and status updates
- Client information entered by client admins
- Messages and other content submitted through the Service
Information collected automatically:
- Log data (IP address, browser type, pages visited, timestamps)
- Device information
- Cookies and similar tracking technologies used to maintain sessions
3. How We Use Your Information
- To operate and provide the Service
- To send SMS and email notifications related to shifts and tasks
- To translate care task content using AI (see Section 6)
- To send verification codes for account security
- To respond to support requests
- To improve the Service and develop new features
- To enforce our Terms of Use and comply with applicable law
4. How We Share Your Information
We do not sell your personal information. We share it only as follows:
- Within your care team — client admins can see caregiver information; caregivers can see client task and schedule information, as necessary to provide the Service
- Service providers — we use third-party providers to operate the Service (see Section 6). They access data only as needed to perform services on our behalf
- Legal compliance — if required by law, court order, or to protect the rights and safety of users or the public
- Business transfers — in connection with a merger, acquisition, or sale of assets, your information may be transferred
5. Data Retention
We retain your information for as long as your account is active or as needed to provide the Service. If you request deletion of your account, we will delete or anonymize your personal information within a reasonable time, except where retention is required by law or for legitimate business purposes (e.g., resolving disputes).
6. Third-Party Service Providers
RosieAI uses the following third-party providers, each with their own privacy practices:
| Provider | Purpose |
|---|---|
| Supabase | Database and authentication |
| Twilio | SMS notifications and verification |
| Resend | Email notifications |
| Anthropic | AI-powered task translation |
| Vercel | Hosting and infrastructure |
7. Cookies and Session Data
We use cookies solely to maintain your login session. We do not use cookies for advertising or cross-site tracking. You can disable cookies in your browser settings, but this will prevent you from logging in.
8. Data Security
We use industry-standard security measures including encrypted connections (HTTPS), hashed passwords, and role-based access controls. No method of transmission or storage is 100% secure. We cannot guarantee absolute security.
9. Children's Privacy
The Service is not directed to anyone under 18. We do not knowingly collect personal information from minors. If you believe a minor has provided us information, contact us at info@rosieai.com and we will delete it.
10. Your Rights
Depending on your location, you may have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your information
- Object to or restrict certain processing
- Withdraw consent where processing is based on consent
To exercise any of these rights, contact us at info@rosieai.com.
11. California Residents (CCPA)
California residents may request disclosure of the categories and specific pieces of personal information we have collected, the purposes for collection, and whether it has been sold or disclosed. We do not sell personal information. To submit a request, contact info@rosieai.com.
12. International Users
RosieAI is operated in the United States. If you access the Service from outside the United States, your information will be transferred to and processed in the United States. By using the Service, you consent to this transfer.
13. Changes to This Policy
We may update this Privacy Policy from time to time. We will revise the Effective Date and provide notice as appropriate. Your continued use of the Service after changes become effective constitutes acceptance.
14. Contact Us
NYRE Enterprises LLC
info@rosieai.com